Sonder: Wellbeing & safety 6.5.1 dfdca37eb

Sonder is a 24/7 safety and wellbeing service providing immediate assistance at your fingertips. Their services encompass mental and physical health aid from a team of nurses, wellness specialists, and on-site responders. Additionally, the app includes safety functionalities such as "Check on me" and "Track my journey."

• Feeling stressed, lonely, or in need of someone to talk to? Sonder offers access to a knowledgeable mental health team comprising nurses, doctors, and psychologists – compassionate individuals committed to assisting others. They are available to provide support and guide you through the available resources.
• Have an injury or illness? Sonder conducts medical triage, discusses available options, locates nearby medical facilities, schedules appointments, and aids with administrative tasks.
• If you are a victim of a crime or an online scam, Sonder can help connect you with appropriate support services and assist in filing police reports or incident forms.

Sonder emphasizes their independence and confidentiality, assuring users that any information shared with the team remains strictly confidential.

HUMANS, NOT ROBOTS
When reaching out to Sonder, users can expect to interact with real individuals prepared to offer help. The support team consists of nurses, doctors, psychologists, emergency-trained professionals, and on-the-ground responders trained in incident management and mental health first aid. Users can receive confidential multilingual support for any issue they are facing.

PROACTIVE ALERTS
Sonder actively monitors environmental factors that may affect user safety or well-being, from local incidents like police operations or traffic accidents to global events such as extreme weather conditions or pandemics.

IN-APP SAFETY FEATURES

• Check on me: This feature ensures safety in various scenarios such as meeting new people or traveling to unfamiliar places. Sonder can provide scheduled check-ins to verify the user's well-being.
• Track my journey: Sonder enables individuals to stay connected day or night while moving about by safely monitoring their progress from start to end locations.

IN-PERSON SUPPORT
If located in metropolitan areas in Australia or New Zealand, Sonder can dispatch assistance within 20 minutes to provide immediate support.

WE WORK WITH EMERGENCY SERVICES
In critical situations requiring urgent action or medical attention, Sonder collaborates with existing emergency services to deliver optimal support.

CONFIDENTIAL SUPPORT, WHATEVER YOU NEED, WHENEVER YOU NEED IT
Sonder stands ready to address any concern regardless of its magnitude. Users can initiate contact through the chat function or via phone for immediate assistance.